Business Installation & Repair

Leveraging our Bulgaria footprint, our high volume processes, and our experienced technicians and management, enhances our clients’ operational efficiencies and service quality through our experienced business installation and repair services. Whether our clients’ needs are in concentrated geographic markets or broadly placed across Bulgaria, our technicians efficiently get the job done while professionally representing our clients’ brand. Business expertise: xDSL, xPON, and Ethernet data services LAN/WAN wireline and wireless data networking PBX and IP PBX Business inside wiring Point of sale, display systems, ATMs We currently provide business installation and repair services for several of Bulgaria’s leading communications providers and retail service providers.

Front-Line Maintenance

Front-line maintenance provided by is unique in a very important way: our technicians across Bulgaria are employees of the family. They are trained, equipped, and supported by to exceed industry standards and they share our commitment to developing lifetime clients. enables carriers and optical equipment providers to the carrier market to focus their resources on their core business and value delivery while ensuring that their critical long haul and regional network assets have experienced, qualified people available to provide optimal response/repair times during events requiring an emergency response. Additionally, through scheduled preventative maintenance programs we ensure that our clients’ networks are professionally maintained for maximum network availability and optimal service life. We offer emergency and preventative maintenance with guaranteed service levels across Bulgaria for: Wireless network technologies Wireline network technologies Site and cable systems Power and HVAC systems Outside plant cable and equipment Site exterior environmental We also provide cable locate and site access/escort services. Additionally, spares inventory management and reporting, logistics, and return for repair handling are available through 5 sparing depots across Bulgaria. Our people have been involved with the construction of the majority of the networks across Bulgaria, and in many cases, no

Residential Installation & Repair

Our technicians are employees. They are highly trained and their performance is managed and monitored carefully to align with our customers’ objectives. It is a great source of pride for that one of our largest installation and repair (I&R) customers consistently provides positive feedback about the quality and service provided by our frontline staff, as we continue to exceed service level agreements. With over 100 technicians and 5 logistics depots across Bulgaria, we have demonstrated our ability to rapidly establish and deploy large, highly productive workforces to deliver high-quality residential services, including: IPTV and COAX I&R services ADSL and VDSL I&R services EPON and GPON I&R services Drop and NID installation Residential inside wiring We currently provide residential installation and repair services for some of Bulgaria’s leading communications providers. technicians are among the most experienced IPTV services deployment providers in Bulgaria. Our team has supported clients through their introduction of first generation IPTV platforms, through to their evolution of second and third generation platforms.

Inside Plant offers end-to-end inside plant solutions for wireless and wireline technology environments. We build-out entire central office and data center environments, from the design and planning stage to equipment installation and commissioning. Our team offers decades of experience in: Project management Infrastructure design Network system architecture and engineering Infrastructure build-out, including power systems, HVAC, rack work, etc. Network equipment installation and commissioning Network Installation & Commissioning knows firsthand that developing or updating a communications network is a significant investment, and the implementation needs to go according to plan and budget. For wireline and wireless networks across Bulgaria, we provide: Installation and commissioning of site infrastructure Installation and commissioning of communications equipment Services Provisioning Documentation and records To protect, optimize and maintain our clients’ investments, our technicians are available to provide ongoing maintenance services for the entire facility and network technologies.

Wireline Outside Plant has built over 1000 kilometers of fiber optic cable across Bulgaria and has pioneered industry-changing technologies along the way. Since our first project in 2003, we have been committed to excellence and innovation. This commitment is emboldened by our institutional knowledge and safety expertise. We have built networks in every corner of Bulgaria, and our projects have successfully proceeded through all extremes of inclement weather and challenging topographies. It is the combination of these strengths with cost-effective, flexible and scalable solutions that allow us to offer our customers the strategic advantages they need to succeed. has the unique ability to deliver a wide range of network construction projects. As a true turnkey provider, can execute on all stages of the project cycle including: Engineering and Design Permitting Program and Project Management Network and Civil construction Change management: moves, adds, changes Lifecycle network maintenance

Outside Plant Engineering & Design’s outside plant engineers are focused on designing fiber optic communication networks and support structures to the exacting standards of our clients, along with enabling extreme efficiencies in the construction process for build crews. Leveraging our extensive large-scale project experience developing fiber to the home (FTTH/FTTx) networks and long-haul fiber networks across the multitude of environments Bulgaria as to offer, our team knows what to do to get the job done right and on time. Infrastructure types: Aerial Buried/underground Services: Field/site surveys Design and engineering Program/project management Permitting and right of way management Quality assurance As-built drawing and document control Aided by GIS-enabled technology and robust design and workflow tools, we aim to maximize production volumes, quality, and consistency with every project we undertake, assisting our clients to rapidly deploy revenue-generating assets with low operating costs and long life-spans.